Return & Refund Policy

Returns

• We want you to be completely satisfied with your purchase.
• If you receive a damaged product, you can initiate a return within 7 days of receiving your order.
• If you receive a product different from what you ordered, you’re entitled to an easy return process.
• Please note that for health and safety reasons, we cannot accept returns of opened or partially consumed products.

Refunds

• Once we receive your returned item and verify its eligibility, we’ll process your refund.
• The refund will be issued to the original payment method used during the purchase.
• Please allow up to 10 business days for the refund to reflect in your account, depending on your payment provider’s policies.

Return Process

To initiate a return:

• Contact our customer support team within 7 days of receiving your order.
• Provide your order number, reason for return, and any relevant details.
• Our customer support team will guide you through the return process and provide instructions.

Return Shipping

• You’ll be informed by our customer support team about the pickup schedule.
• Our courier partner will visit your delivery address to collect the product.
• Ensure the shipping box includes the product, with a return label and invoice attached.

Refund Amount

• After receiving the returned products, our team will thoroughly inspect them.
• Following inspection, a full refund will be initiated using the same payment method used during the purchase.
• The refunded amount will reflect in your account within a few business days.